DESIGNING THE CUSTOMER EXPERIENCE

When:
Wednesday, Oct 24, 2018 6:30p -
8:30p

Where:
GA Boston
125 Summer Street, 13th floor
Boston, MA 02110

EventScheduled OfflineEventAttendanceMode

Admission:
FREE

Categories:
Business

Event website:
https://generalassemb.ly/education/designing-the-customer-experience/boston/59915

About This Event
Companies can no longer stand out through manufacturing strength, distribution power, price points, or information mastery. In this workshop, we will look at how to make customer experience a key strategic advantage for your company or clients through the power of design. You will hear how companies are using new customer engagement tools to drive a holistic brand experience… resulting in loyal customers who engage and buy more, both on- and offline. You will also map your own company’s customer experience and brainstorm ways to increase engagement and extend customer lifetime value.


Led by Jay Peters of PARK, the international design leadership consultancy who has been working with clients such as Audi, LEGO, Miele, Nestle, Sony, Kimberly-Clark, Novo Nordisk, BASF, Unilever, Glaxo Smith Kline and many other leading global brands on their design excellence journeys since 1998, you will receive deep insights into how these world-leading companies lead the market in the Customer Experience landscape.

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10/24/2018 18:30:00 10/24/2018 20:30:00 America/New_York DESIGNING THE CUSTOMER EXPERIENCE About This Event Companies can no longer stand out through manufacturing strength, distribution power, price points, or information mastery. In this workshop, we will look at how to make customer ... GA Boston, Boston, MA 02110 false MM/DD/YYYY

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