When:
Thursday, May 09, 2019 6:00p -
7:30p

Where:
Drift
222 Berkeley Street
Boston, MA 02116

Admission:
FREE

Categories:
Business, Tech

Event website:
https://pulselocal.gainsight.com/events/details/gainsight-boston-presents-boston-pulselocal-driving-a-strong-partnership-between-sales-customer-success/#/

As a CSM, it’s absolutely essential that you have a tight partnership with your sales team. But as anyone in Customer Success will tell you... that's not always the case.

From handoffs, to upgrades and even renewals, there are so many moving parts to a customer's journey that details are bound to be missed, and it starts to seem almost impossible to be perfectly aligned with your Sales partner.

Well, on May 9th, we’re putting the best and the brightest in Boston to the test. You’ll have an opportunity to show Sales and Customer Success leaders how you achieve a strong partnership between the two departments at your organization.

Expect to walk away with new ideas, tactical processes you can implement at your organization, and, of course… some new Customer Success friends!

Here's the basic agenda:

6:00 pm Networking and snacks
6:15 pm Introductions of judges and event logistics
6:30 pm Groups brainstorm on what the ideal Sales & CS Partnership looks like
7:00 pm Each group has 3 minutes to present their findings
7:30 pm Learnings & wrap up

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09/05/2019 18:00:00 09/05/2019 19:30:00 15 BOSTON PULSELOCAL: DRIVING A STRONG PARTNERSHIP BETWEEN SALES & CUSTOMER SUCCESS As a CSM, it’s absolutely essential that you have a tight partnership with your sales team. But as anyone in Customer Success will tell you... that's not always the case. From handoffs, to upgra... Drift, Boston, MA 02116 Organizer Organizer e-mail false DD/MM/YYYY Reddit