Duel Interviews with Empathy and Emotional Intelligence Experts Helen Riess and Richard Boyatzis

This event will feature two leaders in the emotional intelligence and empathy arenas for an exciting exchange of ideas and will show the intersection between The Empathy Effect and Helping Others Change.

About the Books

In The Empathy Effect, Dr. Riess champions the idea that empathy can dramatically change our lives for the better, and in 2012, The New York Times agreed, spotlighting Dr. Riess’s revolutionary empathy training research as the first study to demonstrate that empathy can be taught; this discovery was the answer to 20 years of major media headlines demanding more empathic care from medical professionals.Brilliant, relevant, and timely, The Empathy Effect provides the essential tools to improve every aspect of our lives—from our most intimate relationships to family, work, and community life—and, in turn, promote a more tolerant, inclusive, and peaceful world.

Helping People Change: In this powerful, practical book, Emotional Intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten, present a message of hope. The way to help people to learn and change, they argue, cannot be focused primarily on problems that need to be addressed, but rather, must connect to a person’s positive vision of themselves, to an inspiring dream or goal they’ve long held. This is what great coaches do – they know that humans draw energy from such visions and dreams, which sustains our efforts to change, even through difficult times.

The authors use rich and moving real-life stories, as well as decades of original, published research on coaching and helping relationships, to show how coaching others around their dreams and vision – what they call “coaching with compassion” – opens people up to thinking creatively, to learning and growing in meaningful ways and increases the stickiness of change. In contrast, problem-centered approaches trigger physiological responses that make a person defensive and more closed to new ideas.

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